28034 Industry Drive STE 1, Valencia, CA 91355

We’re open Monday – Friday, 10 a.m. – 5:00 p.m. PST

Frequently Asked Questions

Please read our FAQ before sending us a message.

Next Level Motoring is more than just great prices and fast shipping. Our customer service department is full of automotive experts who will be happy to discuss product fitments and help you get the perfect automotive accessories for your vehicle.
If you need help with vehicle fitment, please contact us and we’re happy to discuss in depth.

Customers in the Southern California have the option of picking up from our Valencia, California distribution center to save on shipping. Simply choose “Free Pickup” as your shipping method during checkout.

You will receive an order confirmation email when your order is placed and a follow-up email confirming that your order is ready for pickup.

Our pickup location is located at:

Next Level Motoring
28034 Industry Drive A
Valencia, CA 91355

Please visit our Customer Pickup Page for all the details.

Our most popular, and economical shipping method is FedEx Home Delivery (Residential) and FedEx Ground (Business). FedEx Ground is extremely cost-effective and provides delivery to every address in the 48 contiguous U.S. States within 1 to 5 business days.

View the chart below to determine how long FedEx Ground takes to your location:

Need it faster?  No problem! We also offer FedEx 2Day and FedEx Express Saver (3 Day) expedited shipping methods to all 50 U.S. States.

FedEx SmartPost is available for many low-weight packages to residential customers in all 50 states. Transit times are typically 2 to 7 business days, based on the final destination zip code.

United States Postal Service 2-3 Day Airmail Service is also offered and is great for customers in Alaska, Hawaii, Puerto Rico, and Guam. USPS 2-3 Day Airmail is also great for lightweight shipments in all 50 States.

International Customers: We offer FedEx International Economy (2-5 Day) Service to many countries around the world. This shipping method is trackable, reliable and insured.


We do our best to answer all product and fitment related questions before you order, but occasionally returns are necessary and we’re here to help make them as painless as possible. Please click below to view our return policy page and request an RMA if necessary.

Don’t see your question here? Try our help center for immediate answers to our most common questions.

Call us

Toll-Free 1-866-861-3784
International 1-818-349-2264

Send us an email